ITExamDump는 여러 it인증에 관심 있고 또 응시하고 싶으신 분들에게 편리를 드립니다. 그리고 많은 분들이 이미 ITExamDump제공하는 덤프로 it인증시험을 한번에 패스를 하였습니다. 즉 우리 ITExamDump 덤프들은 아주 믿음이 가는 보장되는 덤프들이란 말이죠. ITExamDump에는 베터랑의전문가들로 이루어진 연구팀이 잇습니다, 그들은 it지식과 풍부한 경험으로 여러 가지 여러분이Avaya인증132-S-720-1시험을 패스할 수 있을 자료 등을 만들었습니다 여러분이Avaya인증132-S-720-1시험에 많은 도움이132-S-720-1될 것입니다. ITExamDump 가 제공하는132-S-720-1테스트버전과 문제집은 모두132-S-720-1인증시험에 대하여 충분한 연구 끝에 만든 것이기에 무조건 한번에132-S-720-1시험을 패스하실 수 있습니다.
ITExamDump에는 베터랑의전문가들로 이루어진 연구팀이 잇습니다, 그들은 it지식과 풍부한 경험으로 여러 가지 여러분이Avaya인증132-S-720-1시험을 패스할 수 있을 자료 등을 만들었습니다, ITExamDump 에서는 일년무료 업뎃을 제공하며, ITExamDump 의 덤프들은 모두 높은 정확도를 자랑합니다. ITExamDump 선택함으로 여러분이Avaya인증132-S-720-1시험에 대한 부담은 사라질 것입니다.
시험 번호/코드: 132-S-720-1
시험 이름: Avaya (Specialist Call Center Implement and Support Elective Exam)
당신이 구입하기 전에 시도
일년동안 무료 업데이트
100% 환불보장약속
100% 합격율 보장
Q&A: 128 문항
업데이트: 2013-10-29
IT업계 종사자라면 누구나 Avaya 인증132-S-720-1시험을 패스하고 싶어하리라고 믿습니다. 많은 분들이 이렇게 좋은 인증시험은 아주 어렵다고 생각합니다. 네 맞습니다. 패스할 확율은 아주 낮습니다. 노력하지 않고야 당연히 불가능한 일이 아니겠습니까? Avaya 인증132-S-720-1 시험은 기초 지식 그리고 능숙한 전업지식이 필요 합니다. ITExamDump는 여러분들한테Avaya 인증132-S-720-1시험을 쉽게 빨리 패스할 수 있도록 도와주는 사이트입니다. ITExamDump의Avaya 인증132-S-720-1시험관련 자료로 여러분은 짧은 시간내에 간단하게 시험을 패스할수 있습니다. 시간도 절약하고 돈도 적게 들이는 이런 제안은 여러분들한테 딱 좋은 해결책이라고 봅니다.
ITExamDump의 경험이 풍부한 전문가들이Avaya 132-S-720-1인증시험관련자료들을 계획적으로 페펙트하게 만들었습니다.Avaya 132-S-720-1인증시험응시에는 딱 좋은 자료들입니다. ITExamDump는 최고의 덤프만 제공합니다. 응시 전Avaya 132-S-720-1인증시험덤프로 최고의 시험대비준비를 하시기 바랍니다.
만약 아직도Avaya 132-S-720-1시험패스를 위하여 고군분투하고 있다면 바로 우리 ITExamDump를 선택함으로 여러분의 고민을 날려버릴 수 잇습니다, 우리 ITExamDump에서는 최고의 최신의 덤프자료를 제공 합으로 여러분을 도와Avaya 132-S-720-1인증자격증을 쉽게 취득할 수 있게 해드립니다. 만약Avaya 132-S-720-1인증시험으로 한층 업그레이드된 자신을 만나고 싶다면 우리ITExamDump선택을 후회하지 않을 것입니다, 우리ITExamDump과의 만남으로 여러분은 한번에 아주 간편하게Avaya 132-S-720-1시험을 패스하실 수 있으며,Avaya 132-S-720-1자격증으로 완벽한 스펙을 쌓으실 수 있습니다,
ITExamDump는 여러분의 시간을 절약해드릴 뿐만 아니라 여러분들이 안심하고 응시하여 순조로이 패스할수 있도록 도와주는 사이트입니다. ITExamDump는 믿을 수 있는 사이트입니다. IT업계에서는 이미 많이 알려 져있습니다. 그리고 여러분에 신뢰를 드리기 위하여Avaya 132-S-720-1관련자료의 일부분 문제와 답 등 샘플을 무료로 다운받아 체험해볼 수 있게 제공합니다. 아주 만족할 것이라고 믿습니다. 우리는ITExamDump제품에 대하여 아주 자신이 있습니다. 우리Avaya 132-S-720-1도 여러분의 무용지물이 아닌 아주 중요한 자료가 되리라 믿습니다. 여러분께서는 아주 순조로이 시험을 패스하실 수 있을 것입니다. ITExamDump선택은 틀림없을 것이며 여러분의 만족할만한 제품만을 제공할것입니다.
우리ITExamDump에는 아주 엘리트한 전문가들로 구성된 팀입니다. 우리는 아주 정확하게 또한 아주 신속히Avaya 132-S-720-1관한 자료를 제공하며, 업데이트될경우 또한 아주 빠르게 뉴버전을 여러분한테 보내드립니다. ITExamDump는 관련업계에서도 우리만의 브랜드이미지를 지니고 있으며 많은 고객들의 찬사를 받았습니다. 현재Avaya 132-S-720-1인증시험패스는 아주 어렵습니다, 하지만 ITExamDump의 자료로 충분히 시험 패스할 수 있습니다.
132-S-720-1 덤프무료샘플다운로드하기: http://www.itexamdump.com/132-S-720-1.html
NO.1 Your customer would like to be able to collect call center data when the enterprise
fragments using a
remote gateway. Since this is a small location, an LSP was installed to support the users
Which system
would allow the customer to collect and then add data back to the main Call Management
System (CMS)?
A. HACMS
B. Primary CMS
C. BCMR-D
D. Survivable CMS
Answer: D
Avaya 132-S-720-1인증 132-S-720-1자격증
NO.2 Your customer is implementing a non-AVAYA CI/LAN application in conjunction with
Communication
Manager (CM) 4 0 What is the minimum software licensing required on Communication
Manager and AE
Services?
A. ASAI Core on CM and TSAPI Basic and Ad ¯i anced on AE Se r M ces
B. ASAI Core on CM and CvtAN on AE Ser ¯.i ces
C. ASAI Core, ASAI Plus and Cli Stations on CM and CVLAN on AE Services
D. CTI Propnetary Adjunct inks on CM and CVL.AN on AE Services
Answer: B
Avaya최신덤프 132-S-720-1 pdf 132-S-720-1 132-S-720-1 dumps
NO.3 Your customer is migrating their call center from basic ACD to EAS.
After the EAS feature has been licensed on the system, what are three tasks that must be
completed to
facilitate the EAS conversion? (Choose three.)
A. EAS must be optioned on the Feature Related System Parameters form.
B. The CMS (if present) switch administration for the ACO must be changed to support EAS.
C. Queue Status Indicators must be re-administered.
D. Agent work mode buttons on voice terminals must be modified.
E. Administer hunt groups for Redirect on No Answer (RONA).
Answer: A, B, D
Avaya dump 132-S-720-1 132-S-720-1덤프
NO.4 When turning on the CMS application an installation engineer receives the message
shown:
®C heck i ng t he S ys t e m Tunab l es f o r CM S va l ues m d : m irr o r ed_ r oo t _ fl ag
MUST be se t t o 1 CM S canno t r un
without correct tunable values. Error occurred while processing request..... see
/cmsfinstallllogdir/admin.log for detaiIs ¯
Which file will require amending to resolve this problem?
A. /etcftunables
B. /etc/system
C. /cms/insta llftunables
D. /etc/defaultlmirror
Answer: B
Avaya 132-S-720-1인증 132-S-720-1 132-S-720-1자료 132-S-720-1시험문제
NO.5 Your customer has commissioned agents who take both service related calls as well
as sales
opportunity calls The agents receive a commission on all sales. Which Business Advocate
feature would
assure that agents are provided equal opportunity to take sales related calls?
A. Service Objective
B. Percentage Allocation Distribution
C. Service Level Supervisor
D. Reserve Agent
Answer: B
Avaya 132-S-720-1 dumps 132-S-720-1인증 132-S-720-1기출문제
NO.6 Which of the following is not a valid connecbvity test available using the Applications
Enablement
Services Utilities menu available from OAM?
A. TSAPI Test
B. Ping Host
C. ASAI Test
D. Traceroute
Answer: D
Avaya최신덤프 132-S-720-1 132-S-720-1 132-S-720-1
NO.7 Your customer is reporting that after hours callers are being disconnected. Recently
they changed the
out-of-hours vector from routing to an internal voice mailbox to an off site answering service
using a
route-to digits step
What is happening?
A. Dial ahead digits are being discarded
B. In the associated vector, coverage on route-to digits step was set to no.
C. In the associated vector, coverage on route-to digits step was set to °yee
D. Class of Restriction on associated VON has too low of an FRL to allow outcalling
Answer: D
Avaya덤프 132-S-720-1 132-S-720-1 pdf 132-S-720-1
NO.8 You ask the Avaya Call Management System (CMS) administrator to increase the
measured trunks.
Since the administrator has not changed parameters before, CMS administration
documentation must be
accessed. Which three sections are needed to change parameters? (Choose three.)
A. Free Space Allocation
B. Data Storage Allocation
C. Trunk Group assignment
D. Data Collection
E. Disk Allocation
Answer: A, B, D
Avaya dump 132-S-720-1자료 132-S-720-1 132-S-720-1 132-S-720-1인증
NO.9 Your customer wants to periodically adjust agent skill assignments and preferences
automatically
(without human intervention) based on real-time agent sales results in their CRM application.
Which solution would satisfy the requirement?
A. Implement a custom CTI application which will change the agent skills.
B. Pursue a custom application through Avaya CSI
C. Use Avaya Site Administration Scheduling.
D. Use CMS Supervisor scripting.
Answer: B
Avaya pdf 132-S-720-1 132-S-720-1 132-S-720-1자료 132-S-720-1
NO.10 For single site call centers where Call Management System (CMS) data is critical to
their business,
which two benefits does the CMS provide for minimum data loss? (Choose two.)
A. disk mirroring
B. Survivable CMS
C. high availability CMS
D. duplicated processors
Answer: A, C
Avaya인증 132-S-720-1 132-S-720-1 dump 132-S-720-1자료 132-S-720-1인증
NO.11 Your client needs to address agent morale issues thin their call center. These issues
are tied to those
agents who staff a higher number of skills resulting in more time spent on ACO calls (also
known as hot
seats ¯).
Which Avaya capability should be used to help eliminate ® ho t sea t ¡¯ in a c a ll ce nter
A. Auto-Reserve Agents
B. Least Occupied Agent (LOA)
C. Expert Agent Selection (EAS)
D. Percent Allocation Distribution (PAD)
Answer: B
Avaya 132-S-720-1 132-S-720-1자격증 132-S-720-1 132-S-720-1 pdf
NO.12 You have just received a call from a customer that agent 6024 is no longer receiving
calls for skill 6.
The customer informs you that the agent was receiving calls yesterday for this skill. You
display the agent
login ID and inform the customer that skill 6 is no longer assigned in the agents profile. The
customer
wants to know when the agents profile was changed. Keep in mind that changes to agent
profiles for this
customer can only be made through the Media Server,
Which command would you use to determine when a change was made to this agents
profile?
A. display changes extension 6024
B. list history
C. display agent 6024
D. displayevents 6024
E. trace agents
Answer: B
Avaya시험문제 132-S-720-1시험문제 132-S-720-1자격증 132-S-720-1자료 132-S-720-1 dump
NO.13 Your customer is implementing third-party data directed routing
Which three ctor steps would cause an adjunct routing request to be terminated? (Choose
three.)
A. check split
B. wait
C. queue
D. go to step
E. converse on split
Answer: A, C, E
Avaya 132-S-720-1인증 132-S-720-1
NO.14 A customer wants to know the definition of the Average ACD Time on the Historical
Split Skill Summary
Interval Report. Which documentation would you reference in order to obtain this
information?
A. Avaya Call Management System Supervisor Release 14 Reports
B. Avaya CMS Supervisor Release 14 Report Designer
C. Avaya CMS Capacities
D. Avaya Call Management System Release 14 Administration
Answer: A
Avaya최신덤프 132-S-720-1 132-S-720-1 132-S-720-1
NO.15 You are a team member assigned on a project to install a new Avaya S87XX Media
Server and a new
Avaya Call Management System (CMS). Who is responsible for identifying what equipment
has arrived at
the customers site?
A. the field technician
B. the client executive
C. the program manager
D. the remote field engineer (RFE)
Answer: A
Avaya덤프 132-S-720-1최신덤프 132-S-720-1
NO.16 You have just installed Avaya P Agent R-6 on the computers for all 150 agents. All of
the computers can
ping the Communication Manager (CM), but only 100 of the agents can log into their lP Agent
station.
What is the cause of this issue?
A. The ®M ax i m u m C oncu rr en tl y R eg i s t e r ed I P S t a ti on¡¯ f ield o n t h ¡ ® s ys -
parameters customer-options ¯
screen is set to 100.
B. The ® I P S t a ti on¡¯ f ield o n t h ¡ ® s ys -parameters customer-options ¯ sc r een i s se
t t o¡ n
C. The ®M u lti m ed i a M od ¡¯ f ield o n t h ¡ ® chan ge s tat o n ¡ ¯ fo r m i s s et t o ¡ ® E
nh n c
D. The ®Phone Fea t u r e¡¯ w i nd o w o n t h ¡® S tat ion A dm i n istrat io n f o r m nee d s t
o be s e t o ¡® -In ¯.
Answer: A
Avaya자료 132-S-720-1 132-S-720-1 dumps 132-S-720-1덤프
NO.17 Your customer has basic reporting requirements that include agent level skill reporting
for 12
simultaneous supervisors accessing real-time information using PCs over their Local Area
Network. What
is the most cost effective reporting offer that meets these requirements?
A. BCMR Desktop
B. BCMS
C. CMS
D. Operational Analyst
Answer: C
Avaya 132-S-720-1 132-S-720-1
NO.18 You have been assigned a project to add an ACD to an existing Avaya Call
Management System (CMS).
The customer has requested that Avaya provide a turn-key implementation Which three
resources will
you schedule? (Choose three)
A. Communication solutions integration - provisioning
B. Communicabon and Solution Integration (C&Sl)
C. software specialist
D. on-site technician
E. Network Integration Center (NIC)
Answer: A, B, D
Avaya dump 132-S-720-1 132-S-720-1 132-S-720-1
NO.19 Which three statements descnbe the correct use of the asaiuui vector vanable when
communicating
with an adjunct computer telephony integration application? (Choose three.)
A. Valid lengths of the asaiuui vector variable range from 1 to 24 digits
B. The asaiuu, vector variable allows the adjunct CTI application to set a variable for use in
vector
processing
C. A common use for the asaiuui variable in a vector step is to test the assigned value
against a threshold
value.
D. The scope of the asaiuui variables is only local
E. Once a value is assigned, it cannot be modified or changed byrne adjunct
Answer: B, C, D
Avaya 132-S-720-1 132-S-720-1자격증 132-S-720-1
NO.20 A customer wishes to allocate the subnet 255.255252.0 to the ® cus t o m e r LAN ne t
w o r k i n t e rf ac ¡¯ o n t h
CMS. Which file must be amended to ensure that this net mask is correctly allocated when
the CMS
system is rebooted?
A. /etc!subnet
B. /etc/netmasks
C. /etcfnetworks
D. /etcfhosts
Answer: B
Avaya pdf 132-S-720-1 dumps 132-S-720-1 132-S-720-1덤프 132-S-720-1
ITexamdump의 74-338덤프의 VCE테스트프로그램과 850-001덤프는 한방에 시험을 패스하도록 도와드립니다. ITexamdump 에서는 최신버전의 HP0-S33시험에 대비한 고품질 덤프와 000-596시험 최신버전덤프를 제공해드립니다. 최고품질 00M-670시험자료는 100% 간단하게 시험패스하도록 최선을 다하고 있습니다. IT인증시험패스는 이토록 간단합니다.
댓글 없음:
댓글 쓰기